Frequently asked questions...

Where are you located and where will you travel to?
We are based in Dallas area, but we love to travel!  Give us a call for events outside of DFW and we'll create a custom quote for you including travel!

Do you carry liability insurance?
Yes.  We carry the industry standard liability insurance policy which will allow us to perform at any venue.  If your venue requires a certificate of additional insured, let us know.

What’s included in the DJ price?
The DJ price includes: up to 4 hours of service, the DJ’s sound system, wireless microphone, basic dance floor lighting, access to our online planning forms and three planning meeting with your selected DJ.

 

Are DJs priced by the hour?
The DJs are not priced by the hour, but a flat rate for the evening up to 4 hours. Overtime is charged per half hour, after 4 hours and is calculated in your original quote.

 

Is there tax or any additional service charges?
Tax is already included in the event price, there are no additional service charges on any of our services.

Are there any travel fees?
There are travel fees for venues outside of a 50 mile radius from downtown Dallas. We chose to use the address for Reunion Tower (300 Reunion Blvd E, Dallas, TX 75207) as our starting point because it is a centrally located landmark in Dallas (plus, it looks like a dropped location pin). The mileage calculator calculates the direct "line of sight" distance from the center of your Zip code to the center of the venue Zip code. As such, this is not an exact mileage calculation from our office to the venue location, it is an estimated mileage calculation since actual mileage will vary based on route driven.

  • Any event at a venue over 50 miles from downtown Dallas will have an additional fee of $1.00/mile from zip code to zip code.

  • Any event at a venue over 100 miles from downtown Dallas will have the .50 cents/mile round trip fee, as well as a $120 hotel fee.

 

What is your booking fee?
Our booking fee is a  non-refundable $300 payment that goes towards your final balance. The remaining balance is due 15 days prior to your event date.

 

Do you offer payment plans?
We do not offer payment plans, however, if you would like to create your own, you can absolutely do that! You would simply email our office at info@cbentertainmentdj.com when you are ready to make partial payments and we will send an invoice.

 

What happens if my DJ can’t make it to the event?
This is a very rare scenario. However, if an emergency arises and your selected DJ is unavailable for your event we will assign our next best available DJ to your event. If it is the day of, we have an on-call DJ every Saturday.

 

Do we get a meeting with our selected DJ?
Yes! You will have a minimum of 3 planning meetings with your selected DJ plus we are accessible by email and text. Typically there is an 'introduction' meeting when you book our services to go over the general event information and help you get started with the online planning tools. A 'details' meeting, about 4-6 weeks prior to your event date, is where we review and complete the online planning forms and identify any details that have not been decided upon. The 'final' planning meeting 2-3 weeks before your event is to make sure any pending details and timeline have been finalized.

 

Does the DJ act as an MC (Master of Ceremonies) as well?
Absolutely! All of our DJ are trained not only to be an excellent DJ, but also to be a great MC.

 

What do your DJs wear?
Unless otherwise specified with the client, the DJs will typically wear suit and tie.

 

What is the usual set up time needed?
Standard set up time is usually 2-3 hours. This gives us plenty of time to do our set up, sound check and make sure everything is in perfect working condition before guest arrival.  

Are you willing to play songs that are not in your collection? If so, will you obtain the songs or must we provide them?
Our DJs will play any songs that you would like at your event. They each have an extensive library, but if they do not have a song that you have requested, they will obtain it for you at no additional charge.

 

Do you require vendor meals?
No. We do not require vendor meals, however, the DJs are always grateful if you decide to provide it!

 

Is DJ tip included?
DJ tip is not included in their price and is not required, but is appreciated!

 

Will you honor requests of songs that must not be played?
Absolutely! In the planning forms there is a “do not play” section that the client has final say over.

 

What do we and/or the facility need to provide for you?
The facility will need to provide one 20 amp circuit. We also prefer that the venue will provide one 6ft banquet table. However, if they cannot, we will supply our own.

 

What lighting, if any, do you provide?
The only lighting that the DJ comes with is basic dance floor lighting. However, if you’d like to add additional lighting, we are more than happy to offer you one of our other lighting packages! Please find a picture below of the basic dance floor lighting.

Copyright 2020 CB ENTERTAINMENT DJ. All Rights Reserved.

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